Refund and Cancellation Policy

This policy explains when you can cancel a King IPTV subscription and when you can get a refund. It forms part of our Terms of Service.

1. Try before you buy

We offer a free trial on request so you can check that King IPTV works on your device before paying. See the Free trial page.

2. Cancellation

Plans renew automatically at the end of each period for the same length. To stop renewal, message us on WhatsApp or email us before your renewal date. Cancelling stops future renewals; your current period stays active until it ends. If you want us to close your subscription early, message us on WhatsApp.

3. Refund eligibility

You can request a refund within 7 days of activation if the service doesn't work on your device and we can't fix the problem.

4. When we will always refund

If we cannot activate your subscription, or if we end it for reasons that are not your fault, we refund the amount paid (or the unused part, pro rata).

5. How to request a refund

Message us on WhatsApp at +1 (334) 901-9927 or email contact@kingiptv.tv with the plan, the date of payment and the reason for your request. We reply to every request and, where a refund is approved, send it using the original payment method where possible. Processing times depend on the payment method.

6. Your statutory rights

Nothing in this policy limits any right you have under the consumer law of the country where you live, including, where it applies, any legal right of withdrawal for digital services. The European Union's Your Europe guide to guarantees and returns (opens in a new tab) explains these rights for EU consumers.